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Florida ITSM Meetup Series

Presentations & Resources

Each session is built to deliver real, actionable frameworks — not vendor pitches or theory lectures. Every presentation has a companion article with deeper context, templates, and references you can use after the meetup.

Meetup Presentations

Every presentation is free, practical, and designed for IT professionals at every level. No ITIL background required.

May 2026 · All Cities

Tickets Flow. Nothing Changes.

Continual Improvement for IT Organizations of Every Size

30–40 min
Continual Improvement ITIL Frameworks Practical Steps

Why IT organizations get stuck in reactive mode — and the structured practice that fixes it. Includes a live team exercise you can run the following week.

June 16, 2026 · Virtual

Steal These ITSM AI Prompts

Live AI Demo — The Hidden Problem in Your Service Desk

30–40 min
AI + ITSM Problem Management Live Demo

40 tickets in, six artifacts out. Watch a public AI surface the one Problem hidden across inconsistently-logged Incidents, then generate a Problem record, KB article, Change path, CI Register entry, and 30-day Risk Forecast — live on screen. The prompt is free; the report is yours.

All Presentations are Free

All meetup content is free, practical, and designed for IT professionals at every level. No ITIL background required. If you want the full framework applied to your organization, that's where Tideline Insights comes in.

Book a Discovery Call